Access Statement

Facilities available for guests with additional needs.

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to Slaley Hall Hotel and making your stay an enjoyable one. Facilities available for guests with disability needs are as follows: 

Arrival 
As you arrive at Slaley Hall you will drive along a scenic road passing our luxury lodges on the left, carrying further along into our one way system keep on the left lane to access the courtyard and hotel main entrance and take the advantage of our complementary valet parking. Alternatively keep in the right lane and park in one of our 5 disabled spaces along past the Claret Jug restaurant. The main entrance has an automatic double doors on the left and manual doors on the right. If you require any assistance with luggage or equipment our concierge team are on duty 24 hours. 

Reception 
The reception desk is located on the second floor of the hotel, from the main entrance you can take the stairs straight ahead or use the ramp on the left. Assistance is available to help take luggage to your room. Reception staff will also brief you on our evacuation policy, please note on your registration card if assistance is needed in the event of an evacuation. 
 
Bedrooms 
Slaley Hall has three disabled rooms all on the second floor not far from reception. 

Public areas 
The 19th Bar, Brasserie, Duke's Grill and lounge facilities are all situated on the second floor whilst the Claret Jug is located at floor 0. Lifts to bedrooms have tactile buttons at standard height. Accessible toilet facilities are located behind reception and opposite the Hunting room adjacent to the Claret Jug. 
 
Conference banqueting & meeting rooms 
All our meeting rooms are situated on the second floor (same floor as reception) with the exception of the Hunting room which is situated on the ground floor by the Claret Jug. Please notify your conference and banqueting reps if you require any assistance at all. 
 
Spa & health club 
The health club is located on the ground floor of the hotel, access is via stairs from the hotel, or access can be guided via a lift. There will be a member of the leisure or reception team on hand at all times to guide you through the facilities that there is available. Access to the pool is via steps, all of which have hand rails available to use. Once in the spa we have a ramp down to the treatment rooms 1-5 or treatment rooms upstairs with a nearby lift or access from main hotel reception 
 
Golf shop 
Our golf shop is located next to the Claret Jug, from inside the hotel you can access this from the lift where the Baybridge room is located. From outside of the hotel there is an entrance with a ramp to get to the golf shop and Claret Jug. The golf changing rooms are located further up the corridor from the Golf shop. 
 
Outdoor facilities 
The terrace is accessed from the 19th Bar and Drawing room, this overlooks our Hunting Course.  
 
Contact information 
Address: 
Slaley Hall Hotel 
Slaley, Hexham 
Northumberland 
NE47 0BX