Discover dining at Slaley Hall, Northumberland.

We had a fantastic stay at Slaley Hall. It’s a gorgeous hotel, with a beautiful building and stunning grounds — a really lovely setting for a relaxing break. The restaurant staff were brilliant, particularly Sophie and Josh, who were so friendly and welcoming. They were also fantastic with our one-year-old son, which made such a difference. We never felt out of place eating in the restaurant as a family, and it was lovely to feel so comfortable and well looked after. The pool facilities were also great and a real highlight for us as a family. Overall, a fantastic hotel that feels genuinely family-friendly without compromising on the quality or atmosphere. We’d definitely return and highly recommend it!

Back, shoulder and neck massage with Ellen in the spa: Thank you so much, my shoulders are so much more comfortable and my back feels looser! :)

From the moment we arrived, the warmth and professionalism of the Slaley Hall Team shone through. Sianleigh welcomed us at Reception - without question Sianleigh is truly a wonderful ambassador for Slaley Hall. It is not simply the beautiful surroundings or facilities that make Slaley Hall awesome; it is the people and the way they make guests feel. The warmth, professionalism and genuine care shown bt the Team does not happen by accident - quite simply it speaks volumes about the culture at Slaley Hall and, ultimately, about the leadership which creates the standards, values and confidence that allow colleagues to deliver hospitality in this way. Great hotels may have impressive buildings and wonderful facilities, but it is great people, supported by great leadership, who turn a stay into something memorable. That is certainly our experience of Slaley Hall.

This was our first time at Slaley Hall and we absolutely loved it. The spa was amazing and we really enjoyed the bar so we could have a few drinks by the pool. It would be nice if there were more loungers around though as you had to wait for someone to leave. The rooms were spacious and clean. Very comfy bed and had a good night's sleep. Shower was hot with good water pressure. Would have been nice to have a smart TV but I know they are currently doing renovations to the hotel rooms. All the cleaners said good morning and were very lovely. Only downside was the service in the restaurant. The food was gorgeous but our drinks orders were wrong, I asked for chips instead of fries and I got fries, and our desserts took an hour to come out. We did get our dessert comped without asking or even complaining. The other issue is that we had drinks vouchers and the restaurant had not removed our drinks off the bill even when we pointed it out. They said they'd sort it but when checking out the drinks were still on the bill. It was still a lovely and relaxing stay and the staff fixed any issues that came up, but just mentioning as it's something to improve upon. Regardless it's still been one of my favourite spa breaks and I would 100% come back again

Fantastic experience overall. 19th Bar - staff were exceptional - Morgan, Eve and Lewis, to name a few - were all wonderful and really made our stay 10x better. They seemed criminally understaffed for the time of year and how many guests were about which was disappointing - constantly looking at dirty crockery/glasses on tables because they didn't have the staff - that's criticism for the management, NOT the staff. They were doing their absolute best and can't do 6 things at once (run food from the restaurant kitchen to the bar - that is madness btw, clear tables, serve customers, make drinks, keeping the bar setup and stocked, cleaning glasses/crockery etc etc etc) Spa and pool facilities - overall really good. Definitely needs TLC in the men's changing room and the tiling in the pool. Very happy with the restrictions on the times they allow kids in the pool. Big win for the management there. Other leisure facilities - Quite poor in all honesty - a tiny room with one table tennis table, one pool table, one dart board and a fruit machine. Pool table needs TLC, and new paddles for the table tennis wouldn't go amiss either. Couldn't even get chalk for the pool cues! Room - Standard double room, honestly quite nice. Overlooking the entrance and with blackout curtains. Bit disappointed with the shower but it's fine. My biggest gripe with the room came in the form of the Heating/Aircon system. Air-conditioning temp only goes as low as 18 degrees which is absolute madness in my opinion, and the temp on the panel almost never budged from the mid 20 degrees even at 11pm. Can only hope the suites have better, more efficient facilities. Hotel overall - Walking through the hotel, it's beautiful. It desperately needs some TLC in a lot of places - carpeting, tiling, facilities, systems, even the lift on the west side of the hotel - the inner panelling creaks and just looks tacky and the carpet is ridiculously worn - when I was alone, I just took the stairs. But you see why it's only a 4* hotel. Even the plants outside of the 19th Bar on the south side, were sparse and dying and it just smacks of mismanagement that they haven't projected a good summer to invest in the hotel. It is a beautiful venue but take care not to pay 5* prices for a hotel and spa that just about scrapes 4* for me. Food - on the whole, really good. On arrival we got sandwiches (served quite promtly might I add) while sitting at 19th bar. After, I wanted an affogato which I was told the kitchen was understaffed and the affogato took 15 minutes. 15 minutes for a scoop of ice cream and a shot of espresso. I was apologised to for it taking so long, but the contrast was real - sandwiches arrived quick, two step coffee arrived a week late. I didn't make comment because why do you want to start your stay with negativity? Hire or rota more staff! First night meal at the Brassierie - Meal was decent, Dauphinoise arrived burnt, and dry as a flip flop in the desert. Portion size of the meal was skirting "fine dining" - Remember this is a 4* hotel. Lamb was cooked to perfection however, and the pie was okay. Biggest disappointment to me was the side of Foccacia - probably the worst foccacia I've ever seen or ate, and it made me doubt if I wanted the New York foccacia that I had my eyes on for the next day. The focaccia portion was poor, it was abysmal, stale, no signature aeration in the bread, and tasteless - if it's fresh made on site, for god sake add flakes of salt and rosemary on the top at the VERY least. Luckily, the New Yorker the next day was fantastic (the coca bread was bland but more aerated at least) - maybe we got unlucky on the coca side at dinner on the first night. We booked an afternoon tea for our last day, and surprisingly it was discounted for afternoon tea week, score! £30pp instead of £40pp originally. I remember baulking at the price when I booked the stay because the pictures online looked really poor. Sadly, the afternoon tea was a big disappointment even for £30pp. Cakes were soggy and seem like they're bought in frozen - even the "macaron" looking thing - on sight it looks like a macaron but the soggy blob was poor and the filling poor. It looked like two red amaretti biscuits with a splodge in between but it was soggy like sponge. Vile. (Picture of the top layer of the Afternoon Tea included) Sandwiches were sparse, 2 tuna mayo fingers, 2 piccalilli and ham fingers, 2 onion chutney and cheese fingers and 2 egg mayo fingers. The piccalilli was the best and I don't like piccalilli. Scones were alright but for £60 for 2 people, that was an insult. Worse if you pay full price and get it for £80! Remember, you're at a 4* hotel! Breakfast - was alright you know. Continental options, juices, cereals etc, self serve hot stuff, not too shabby. Only feedback here is that maybe you should service your coffee machines because on both mornings multiple machines weren't working for whatever reason. Staff were nice and greeted with a lovely good morning and welcome to the table. The best take away for me is that 90% of the staff were wonderful. A few, around 10% were grumpy, unwelcoming and not willing to help, highlighted by one older lady in the spa flatout refusing a request for a sample of one of the Elemis products, despite a little plinth on the shelving saying "samples available, please ask". Luckily, another member of staff overheard and retrieved a little sample to try - if you're selling premium products with an average cost price of around £60, and you use them in the spa treatments, you better believe you should hold true on the tiny plinth that advertises a sample, otherwise I'll just take a punt online and buy them from boots which runs a discount. In the end, because of said lady, I didn't even try to redeem the vouchers we got from our treatments, £5 off a £40 spend or £10 from a £70 spend on products because no doubt she would've been difficult - i got that feeling from her. It's a shame really, but hey, it saved space in our travel case. We will be staying again, just tinged with sadness as the staff at the 19th Bar will probably be different and more than likely understaffed yet again.

Excellent customer service, comfortable room with a lovely view over the golf course. The breakfast was delicious and we had a great stay.

Lovely room and hotel. Breakfast was good with lovely staff. The Claret Jug food and coffee need to be improved as felt it was poor and overpriced. The pool didn't feel that it was big enough to manage the numbers of people staying.

I took my daughter for an overnight stay for her 7th birthday. We enjoyed the lovely pool and a fabulous meal at the restaurant. Matthew was our server and he was amazing. Really made our evening.

A good location especially if you want to play golf. The attempt to create the ambience of a stately home in the modern building fails and makes things dark an oppresive. The room rates are high for what is offered. What makes this hotel is the freindly staff especially in the restaurant. I woould have thought there would be a benefit to having some sort of smart casual dress code for dinner as some guests dressed like they had just got off a building site.

Stayed on the Wowcher deal which was really good value. We enjoyed our evening meal and received brilliant service from our waiter Samuel McBride. All the staff work hard and the grounds are lovely. Would come back on a similar deal.

Beautiful location, lovely room. What impressed me most was the staff! Friendly, accommodating, and cheerfully understanding of my small children's chaos! 10/10, will recommend. Karol was our waiter on the last day- great!

We had a lovely stay. The room was very spacious and had incredible views of the golf course. The meal was delicious and service impeccable, thanks to our server Sam M! He was very accommodating and friendly to our 7 month old baby. We were apprehensive about dining in the restaurant with our little boy but all the staff were polite and professional, and it had a relaxed atmosphere despite how posh the food was. Perfect for us as a family. The spa is also worth a visit!

Following on from my previous review in June I am pleased to say that the rooms we were allocated were much improved. The golf was good yet challenging. The restaurant was pleasant with friendly staff and good food. The Reception staff were professional however it would be helpful if there were two staff present at busy times. All in all a very enjoyable 2 days

Just finished a lovely dinner at Hadrian's Brasserie, excellent food and the service by Lidya and Daniel was first rate. Thank you for a super evening.

We got married at Slaley 15 years ago and return each year for our anniversary. The venue continues to be excellent and whilst we had a few minor ‘issues’ last year that could be associated with any hotel, the management dealt with them very well and we’ve been more than happy to return. Room and service excellent, and our appreciation for the little things the hotel does to make our anniversary feel special. Particular shout out to our hostess Louise who welcomed us for our Friday Dinner on the 21st. Thoroughly lovely and delightful young lady, fantastic service!

Superb stay , room very clean and comfy. Check in very efficient and friendly . Food excellent better than a Michelin place we go to . Waiters excellent helpful . Thanks to all staff excellent location

Nice location staff very helpful and friendly. Hotel is showing it's age needs updating and decorating. Evening food very poor cold scallops (frozen one's).Steak tough not cooked at right temperature. Menu needs something done to it, for a 4 star hotel its very basic.

Enjoyed a lovely evening meal here , with amazing service from Jamie R whom made our experience far more pleasant 😄

Had a night stay and had an exceptional meal with excellent service from waiter Jamie R.

Excellent value, breakfast was great. They initially hit us with a problem with our rooms, however the manager made up for the issue and in the end the stay was excellent and our 2 year old grandson had a great time. Big thanks to the manager